@book{23080,
	author = {Chaves Alvarado, Rosario. and e-libro, Corp.},
	title = {ISO 9000 y el control de los documentos},
	publisher = {Universidad Nacional de Costa Rica,},
	year = {2005.},
	address = {San José :},
	url = {https://elibro.net/ereader/politecnicointernacional/23365}
}